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Travel Insurance
Updated October 30, 2026
How to contact IMG
IMG's website offers a simple contact form. Use the link to navigate to the website: https://www.imglobal.com/ and click CONTACT in the top right corner. A menu will drop down with the company's customer service phone numbers:
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IMG products: +1-800-628-4664 or +1 (317) 655-4500
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iTravelInsured products: +1 (317) 655-9796 or +1 866-347-6673
They also offer a secure message center for individuals that need to send sensitive medical information.
IMG customers can also contact the company through the myIMG portal. See our article on managing your IMG policy online.
Need help with your policy?
Contact our support team and include your policy number, provider, and a short description of what you need help with.
