How to precertify a medical event with GeoBlue

GeoBlue members benefit from GeoBlue’s ability to pay contracted doctors and hospitals directly for services. This capability equals better access to care worldwide, without hassles or red tape.

Direct Billing Claims Process outside the U.S. (3 Easy Options)

GeoBlue contracts with healthcare providers in over 180 countries. By visiting a contracted doctor or facility, GeoBlue is able to arrange direct billing* and allow members to avoid paying upfront for services.

3 easy options for members to arrange medical services and enjoy GeoBlue *Direct Billing:

• Visit the Member Login area on www.geobluetravelinsurance.com

• Call +1.610.254.5850 or 1.855.481.6647 for assistance

• Email globalhealth@geo-blue.com with a request

Be sure to have your policy number available in case of emergencies.

Members are always free to use providers outside of the GeoBlue Community. In this case, a member would pay for outpatient services and submit a claim to GeoBlue. Upon request, GeoBlue will make their best effort to guarantee payment directly to a non-contracted facility.

*Direct Billing may not be available in all situations

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Last reviewed May 2026. For help with your own policy, contact Expat Insurance through the help center so our team can review your situation.